At Monno Casino, we believe that gaming should always be fun and entertaining. We are strongly committed to promoting responsible gambling and providing our players with the tools and support they need to stay in control.
We want every UK player to enjoy Monno Games responsibly and safely.
Why Responsible Gaming Matters
Gambling is meant to be a form of entertainment, not a way to make money. For most people, it stays enjoyable. However, for some, it can become a problem. That’s why we take responsible gaming seriously and encourage all our players to play within their means.
Tools to Help You Stay in Control
Monno Casino provides a range of helpful responsible gaming features that are easy to use:
- Deposit Limits – Set daily, weekly or monthly limits on how much you can deposit
- Session Time Limits – Choose how long you want to play in one session
- Reality Checks – Receive pop-up reminders about how long you’ve been playing
- Loss Limits – Set limits on how much you can lose in a given period
- Self-Exclusion – Temporarily or permanently block access to your account
- Take a Break – Cool-off periods ranging from 24 hours up to 6 weeks
You can find and adjust these tools directly in your account settings at any time.
Recognising the Signs of Problem Gambling
It’s important to be aware of potential warning signs, such as:
- Gambling for longer than planned
- Spending more money than you can afford
- Chasing losses
- Feeling anxious, irritable or restless when not gambling
- Neglecting work, family or social life because of gambling
If you recognise any of these signs in yourself or someone close to you, we strongly encourage you to take action early.
How to Get Help
Monno Casino works with leading UK organisations that offer free, confidential support:
- GambleAware – National gambling support service
- GamCare – Professional counselling and advice
- National Gambling Helpline – 0808 8020 133 (free, 24/7)
You can also contact our customer support team via live chat if you need assistance setting limits or activating self-exclusion.
Underage Gambling
Monno Casino strictly prohibits anyone under the age of 18 from using our services. We use age verification processes during registration and may request additional identification at any time.
If you are concerned that someone under 18 may be accessing our platform, please let us know immediately.
Our Commitment
We regularly review and improve our responsible gaming measures. Our staff are trained to identify signs of problem gambling and to act responsibly when helping players.
If at any point you feel that gambling is no longer enjoyable or you need support, please use the tools available in your account or reach out to one of the organisations listed above.
Need Help Right Now?
If you or someone you know needs immediate support, please visit:
Or call the National Gambling Helpline on 0808 8020 133.
Remember: Gambling should be fun. If it stops being fun, it’s time to stop.